Privacy Policy for Our Online Platform
This privacy policy describes how DAZZLE CAR WASH LLC collects, uses, and protects personal information when you use our online platform and services. We are committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
We may collect various types of information in connection with your use of our site and services. This includes:
Information you provide directly to us:
When you interact with our online platform, such as filling out forms, making inquiries, or potentially scheduling services, you may provide us with personal information. This can include identifiers like your name, phone number, email address, and potentially vehicle information (such as make, model, or license plate number) relevant to the services you request. If you engage in transactions through our site, payment information may be processed, typically by third-party payment processors, though we may receive transaction details.
Information we collect automatically:
When you visit our site, we automatically collect certain information about your device and usage. This includes technical information such as your IP address, browser type, operating system, referring URLs, pages visited on our site, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.
Information from other sources:
We may receive information about you from third parties in connection with providing our services. For example, if you book through a partner platform, they may provide us with information necessary to fulfill your request.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services: Using your information to schedule appointments, process payments, and deliver the car wash services you request.
To communicate with you: Responding to your inquiries, sending service confirmations or updates, and providing customer support.
To improve our site and services: Analyzing usage trends to understand how our online platform is used and identify areas for improvement.
For marketing and promotional purposes: With your consent where required by law, we may use your information to send you promotional communications about services or special offers.
For legal and security purposes: Detecting and preventing fraud, complying with legal obligations, enforcing our terms and conditions, and protecting the security of our online platform and users.
For business operations: Such as managing our business, performing internal audits, and maintaining records.
Basis for Processing (Relevant under GDPR)
If you are located in the European Economic Area, we process your personal information based on lawful grounds, including:
- The necessity of processing to perform a contract with you or take steps at your request before entering a contract (e.g., providing requested services).
- Your consent (e.g., for sending marketing communications).
- Our legitimate interests (e.g., improving our services, detecting fraud), provided these interests are not overridden by your fundamental rights and freedoms.
- Compliance with a legal obligation to which we are subject.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect the personal safety of users of the service or the public, or protect against legal liability.
Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or sale of some or all of our assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our site. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until they expire or you delete them). These technologies help us understand how you use our site, improve your user experience, and potentially serve relevant content. You can typically manage cookie preferences through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, and disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When your information is no longer needed for these purposes, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:
The right to access: You may have the right to request a copy of the personal information we hold about you.
The right to rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
The right to erasure: You may have the right to request that we delete your personal information under certain circumstances.
The right to restrict processing: You may have the right to request that we limit the way we use your personal information.
The right to object to processing: You may have the right to object to our processing of your personal information under certain circumstances.
The right to data portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
The right to withdraw consent: If we process your information based on your consent, you may have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided below.
Children's Privacy
Our online platform is not intended for children under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "last updated" date at the beginning of the policy (Note: per instructions, this date is not displayed in the final output). We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our online platform after changes are made constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, you may contact us by mail at the following address:
DAZZLE CAR WASH LLC
11105 Bloomfield Dr
Orlando, FL 32825